IT configuration

Proxy parameters for organizations

⚠️ The following is intended for IT departments ⚠️

If your organization requires a proxy to allow Dilato to connect to the internet, follow these instructions. You may want to install Dilato using GPO before setting up the proxy.

There are two methods to enter proxy parameters:


Propagate Proxy Parameters via GPO

For installations on multiple devices or for many users, propagate the proxy settings using GPO to avoid manual entry on each device or user profile.

Create a text file named InfoProxy.txt with the following format:

<host>
<port>
<protocol>
<adminUsername>
<adminPassword>

Example:

127.0.0.1
8080
http
admin01
ilovecats

Place the InfoProxy.txt file in the following location for each user:

...\Users%username%\AppData\Roaming\Dilato\InfoProxy.txt

You can automate this using GPO.

Once the InfoProxy.txt file is in the correct location, users can open Dilato, log in, and the connection should work.

Troubleshooting:

  • If the connection fails, verify that the proxy parameters are correct.
  • Ensure that no firewall or antivirus is blocking Dilato from accessing the internet.

If the file is empty or doesn't exist, no proxy parameters will be used, which is the default behavior.


Enter Proxy Parameters in the App

This method is ideal for a single user or a few users needing proxy settings.

  1. After installing Dilato, open the app and click on the cog icon:

    Settings icon for proxy settings in Dilato

  2. Navigate to the Proxy section, click Edit, and select "HTTP" as the proxy type.

    Proxy settings screen in Dilato

  3. Enter the required proxy parameters. If needed, use the Admin Username and Password.

    Entering proxy credentials in Dilato

  4. Click Apply and restart, then log in with your Dilato credentials.

Troubleshooting:

  • If the connection fails, the most likely issue is incorrect proxy parameters.
  • Ensure that no firewall or antivirus is preventing Dilato from connecting to its web servers.