If you're using Dilato on Windows and shortcuts aren’t working, follow these steps:

1. Make sure you are using the Windows desktop app, not the web app, as shortcuts only work in the desktop app.

2. Ensure shortcuts are enabled in the settings.

   

3. Restart your computer. Check if shortcuts are working.

4. Ensure you don't have two Dilato apps open at the same time (e.g., one opened locally and another in a virtual session).

5. Make sure you’re not using another application that uses global shortcuts.

6. Check if your version of Windows needs updates. If so, update Windows.

7. Verify if your anti-virus software is blocking Dilato shortcuts.

If shortcuts are still not working after these steps, contact us at info@dilato.app.